Customer Service

Customer Service
PAYMENT METHODS

We have recently taken over this business and we are currently in the process of setting up facilities to accept credit cards, please check back shortly.
Direct Bank Transfer – Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order will be shipped when the funds have cleared in our account.

DELIVERY CHARGES

Parcel Post –

Flat rate of $12.00 up to 2.7kg (60 x 45gm packets or 15 x 175gm packets) of product. $12.00 flat rate for each 2.7kg thereof.

DELIVERY TIME FRAMES

Delivery is made by the use of Australia Post parcel or express post satchels. As soon as your order has been shipped we will let you know via e-mail with your tracking code and your purchase will be on its way to you ASAP.

SECURITY MEASURES

At checkout you will be redirected to PayPal’s secure PCI compliant payment gateway. The use of Australia Post post packs incorporates a bar code tracking system which enables us to track the item should there be any supply hold up. The website employs 256 bit encryption for sensitive data.

RETURNS POLICY

The use of this site and material from this it is at your own risk. Absolute Jerky strives to provide accurate and up-to-date material on this site. However, we make no warranties or representations as to the accuracy or timeliness of the material provided on this site. Absolute Jerky assumes no liability or responsibility for any errors or omissions on this site.

Neither Absolute Jerky, any of its agents, nor any other party involved in creating, producing, or delivering this site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, this site or any material from this site. Without limiting the foregoing, this site and the material provided on this site are provided “AS IS” without warranty of any kind wither expressed or implied, including but not limited to, the implied warranties of merchantability, fitness fro a particuler purpose, or non-infringement. Some jurisdictions may not allow the exclusion of implied warranties, so this statement may not apply to you.

Absolute Jerky assumes no liability or responsibility for any damage to you, your computer, or your other property, due to your access to, use of, or downloading of this site or any materials provided on this site.

All product is supplied in a Health Department approved condition and any claim will only be met by Absolute Jerky on the return of the product, at the expense of the purchaser and the product is found to be unpalatable by Absolute Jerky due to their negligence.

INCORRECT ITEMS

The costs incurred will be at the expense of Absolute Jerky should it be found that they are in error.

CONTACT

[email protected]